Introducing Cook County Tax Appeals

I am thrilled to announce that one of our favorite clients is now LIVE and ready to assist the greater Chicago area with appealing their residential property taxes! Via Digerati assisted Kearney & Phelan, Ltd. to form Cook County Tax Appeals Online allowing home owners an easy online alternative to the reducing their property taxes without laboring over confusing forms and deadlines. Check out the site and let us know what you think!

Connecting with Live Chat

When Via Digerati redesigned the Renaissance Lofts and Lofts at 1800 websites for The Kopley Group, we included an interactive tool that would dramatically increase their ability to connect with clients – live chat.

The results were fantastic. 30% of all new traffic to the sales centers had first connected with a salesperson in an online chat. Whether they needed to know pricing or availability on a particular unit or had a question about the neighborhood, a salesperson was always a click away with an answer.

With 80% of all home searches starting on the internet, it is not enough to just have a website. Its
about how you connect with your buyers within that virtual space. We were able to create a connection that was grounded in reality; 75% of all online chats resulted in visits to the sales centers where the conversation could continue off-line.

How we did it: Individual Google Talk chat badges embedded in the sidebar for each salesperson. Staff login to their Google account to become available online.